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Some recent feedback from customers and associates

From: Admin - McTaggart Plumbing [mailto:admin@mctaggartplumbing.com.au]
Sent: Monday, 31 October 2011 8:54 AM
To: Paul Frost; Maike Thiessen
Subject: SILVERADO PURCHASE

Paul,

I just wanted to let you know how incredibly happy we are with our new  2011 Silverado and to thank you and Kylie for making the purchase process as simple as possible.

If only more dealerships were as professional and easy to deal with as yourself and the team at Performax.

Your knowledge of the vehicle and the conversion process was the deciding factor for us and the pre-delivery demonstration was invaluable.

I finally had the chance to tow our boat up to Somerset dam this weekend and the vehicle exceeded all expectations. At 3.45t the boat used to be a handful in the mountains for anything that we had used previously, but not with the Chevy, tow hall mode makes all the difference and the hills seemed like flat roads.

Once again thank you for your help and I will defiantly be recommending yourself and Performax.

Regards
 
Richard Prime
McTaggart Plumbing PTY LTD

 


Received by email on 26th Sept. 2011

Hi Paul and Kevin,

Just a quick note to thank you and the team at Performax and Crossroads for your assistance during the recent purchase of my Silverardo.

The level of customer service I received was outstanding.  Everybody I dealt with understood what I wanted and made sure it happened. In particular I would like to thank Paul, Kevin and Michael from Crossroads. The whole process was hassle free and nothing was too much trouble. I will be recommending them to everyone.

Cheers

David Treloar

Getaway Camper Trailers

www.getawaycampertrailers.com.au


Feedback /excerpts from customer Satisfaction Survey July 2011 - Marie Garson of Mungar, Qld 4650.

 

Vehicle purchased: Crossroads Cruiser Fifth Wheeler.Chose Performax why?: "We had heard that they were all good to deal with there, easy to get on with and professional"

Satisfied with level of knowledge?: "Very satisfied and all answers helped us to decide on the purchase of a Cruiser"

Happy with the service?: "Very happy. The service was excellent"

Satisfied with the handoveer procedure?: Excellent - had a lot of patience with us"

Would you purchase from Performax again?: Definitely, will be recommending to all.

 


Received by email on  Monday, 27 June 2011 3:19 PM
To:
Glenn Soper
Subject:
FW: Google Alert - Gympie

Hi Glenn
 
Congratulations to Performax for being selected as a regional finalist.   Good Luck for 30th July. 
 
Bridget
 
Performax International honoured in Queensland Training Awards – Source My Sunshine Coast
http://www.mysunshinecoast.com.au/articles/article-display/performax-international-honoured-in-queensland-training-awards,21914

Bridget Edwards,
Senior Business and Industry Development Officer,
Wide Bay Burnett
Department of Employment, Economic Development and Innovation
Ground Floor, 319-325 Kent Street, Maryborough Queensland 4650
PO Box 537, Maryborough Queensland 4650
T+61 7 41211704 F +61 7 41231874 M 0438732362
E bridget.edwards@deedi.qld.gov.au
Customer Service Centre 13 25 23
www.deedi.qld.gov.au


From: John Rushton [mailto:john.rushton@ozemail.com.au]
Sent: Sunday, 15 May 2011 9:49 PM
To: Glenn Soper
Subject: Staff Service
 
Good morning, Glenn,
We've not met, however, I took delivery of a new 2011 Silverado late on Friday (8.00pm). Although the delivery was delayed somewhat, it was by no means for the want of trying by your staff.
I am especially appreciative of the service given by Paul Frost and your Service Manager, Steve Taylor. I got the distinct impression that Steve was embarrassed about the time being taken to have the vehicle ready, but there was no way he was going to let it go until he was satisfied everything was as it should be, and I appreciate that.
If the rest of your staff is as dedicated to Performax Customer Service as Paul and Steve, then it is no surprise why your company is such a success.
 
I am delighted to have done business with Performax International.
 
Regards,
John Rushton 


When Greg Crick of Greg Crick Motors, Tasmania, was looking for a heavy duty work and play truck for his personal use, he found the Performax Chevrolet Silverado.  So impressed by our vehicles, he is now 'importing' them to Tasmania to offer them to his island customers. 

So taken with our brand, Greg even rebranded his dealership to Crick performax.  Read more of what he has to say - Click Here


Read more testimonials here


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